Privacy Policy

At Tamra Ayurveda, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.

Last Updated: October 25, 2025

1Information We Collect

Personal Information You Provide:

• •Name, email address, phone number
• •Billing and shipping addresses
• •Payment information (processed securely by our payment partners)
• •Health-related information you voluntarily share for consultation purposes
• •Communication preferences and feedback

Information Collected Automatically:

• •IP address, browser type, and device information
• •Pages visited and time spent on our website
• •Cookies and similar tracking technologies
• •Referral sources and search terms

2How We Use Your Information

We use your personal information for the following purposes:

• •Order Processing: To fulfill your orders, process payments, and arrange shipping
• •Customer Service: To respond to inquiries, provide support, and handle returns
• •Product Recommendations: To suggest Ayurvedic products suitable for your wellness needs
• •Communication: To send order updates, health tips, and promotional offers (with consent)
• •Website Improvement: To analyze usage patterns and enhance user experience
• •Personalized Advertising: To display relevant ads and offers based on your interests, but only after obtaining your consent.
• •Legal Compliance: To comply with applicable laws and regulations

3Health Information Privacy

4Information Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• •Service Providers: Trusted partners who help us operate our business (payment processors, shipping companies)
• •Legal Requirements: When required by law, court orders, or government regulations
• •Business Protection: To protect our rights, property, or safety, or that of our customers
• •Consent: When you have given explicit consent for specific sharing

5Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• •Essential Cookies: Required for website functionality and security
• •Preference Cookies: Remember your settings and preferences
• •Analytics Cookies: Help us understand how visitors use our website
• •Marketing Cookies: Used to show personalized or interest-based advertisements through partners such as Google Ads and Facebook. These are only activated after you provide consent.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

5APersonalized Advertising & Consent

Tamra Ayurveda uses cookies and similar technologies not only to improve website functionality but also for personalized advertising and remarketing. This may include showing you ads based on your browsing behavior or past interactions with our website.

• •Advertising Partners: We work with partners such as Google Ads, Facebook Pixel, and Google Analytics to deliver interest-based advertisements.
• •Data Usage: These partners may use cookies or identifiers to collect information (like your device, IP address, pages visited, and time spent) to provide personalized ad experiences.
• •Consent: No tracking or advertising cookies will be activated until you have provided consent through our cookie banner. You may choose to Accept, Reject, or Customize your preferences.
• •Opt-Out: You can withdraw your consent or manage ad personalization at any time using the cookie settings link on our website or through Google’s Ads Settings page.

Example: “We use cookies and similar technologies to personalize content and ads, provide social media features, and analyze our traffic. This data may be used by our advertising partners (such as Google and Facebook) to show you relevant ads based on your browsing behavior.”

6Data Security

We implement comprehensive security measures to protect your personal information:

• •Encryption: All sensitive data is encrypted in transit and at rest
• •Secure Servers: Our servers are protected by firewalls and security monitoring
• •Access Controls: Limited access to personal information on a need-to-know basis
• •Regular Updates: Security systems are regularly updated and tested
• •Payment Security: We use PCI-compliant payment processors

7Your Privacy Rights

You have the following rights regarding your personal information:

8Data Retention

We retain your personal information for as long as necessary to:

• •Fulfill the purposes outlined in this Privacy Policy
• •Comply with legal, tax, and accounting requirements
• •Resolve disputes and enforce our agreements
• •Provide customer support for past purchases

Typical Retention Periods: Order information (7 years), Marketing data (until opt-out), Website analytics (26 months), Health consultations (5 years or as required by law)

9Children's Privacy

10Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or website notice. The "Last Updated" date at the top indicates when the policy was last revised. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

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